Explore Exciting Career Opportunities in the Travel Industry
Join our team and help create unforgettable travel experiences. Pol-Travel Adventures is looking for passionate and dedicated individuals to grow with us.
View Open PositionsWelcome to Pol-Travel Adventures, where we believe that life is about the journeys we take and the memories we create. Founded in the heart of Krakow, Poland, we are a dedicated team of travel enthusiasts committed to providing exceptional and personalized travel experiences. For over a decade, we have been crafting unique adventures that showcase the breathtaking beauty of Poland and extend to the most captivating corners of Europe.
Our journey began with a simple vision: to share the rich culture, stunning landscapes, and warm hospitality of Poland with the world. From the medieval charm of Krakow to the serene beauty of the Tatra Mountains and the historic depths of Auschwitz-Birkenau, we offer a diverse range of tours designed to immerse travelers in the authentic Polish experience. As we've grown, our services have expanded to include bespoke itinerary planning, seamless airport shuttle services, comfortable cruise bookings, and even the organization of magical destination weddings.
At Pol-Travel Adventures, we are driven by a set of core values that define who we are and how we operate. Customer satisfaction is at the heart of everything we do; we strive to exceed expectations and ensure every journey is seamless and stress-free. Innovation is key to our approach, constantly seeking new ways to enhance our services and create cutting-edge travel solutions. Passion for travel fuels our team, inspiring us to explore new destinations, curate unique experiences, and share our love for adventure with our clients. Integrity guides our business practices, ensuring transparency, honesty, and ethical conduct in all our interactions.
We are more than just a travel agency; we are a team of dedicated professionals who are passionate about making travel dreams a reality. We believe in fostering a supportive and collaborative work environment where every team member is valued and empowered to contribute their best. We invest in our employees' growth, providing continuous training and opportunities for career advancement within the dynamic travel industry. By joining Pol-Travel Adventures, you are not just taking a job, but embarking on a career journey filled with opportunities for personal and professional development, travel perks, and the chance to be part of a team that makes a real difference in people's lives.
Our mission is to connect people with the beauty and culture of Poland and beyond, providing exceptional service and unforgettable adventures. We invite you to explore career opportunities with us and become part of the Pol-Travel Adventures family. Together, we can continue to create extraordinary travel experiences and inspire wanderlust in travelers from around the globe. Join us and be part of a team that truly makes travel dreams take flight.
Discover the advantages of building your career at Pol-Travel Adventures. We offer a supportive and dynamic work environment where your contributions are valued and your professional growth is encouraged.
We are deeply invested in the professional development of our team members. Pol-Travel Adventures offers numerous opportunities for career advancement within the travel industry. Benefit from our comprehensive training programs, mentorship initiatives, and continuous learning resources designed to help you reach your full potential and climb the career ladder in the exciting world of travel.
One of the most exciting benefits of working with Pol-Travel Adventures is the opportunity to explore the world! Enjoy exclusive travel perks and significant discounts on our travel packages, tours, and accommodations. Experience firsthand the amazing destinations we offer, broaden your horizons, and fuel your passion for travel while enjoying incredible savings.
Join a vibrant and supportive team at Pol-Travel Adventures where collaboration and camaraderie are at the heart of our culture. We foster an inclusive and friendly workplace where every voice is heard and valued. Be part of a team that is not only passionate about travel but also dedicated to supporting each other and providing exceptional customer experiences in a positive and uplifting atmosphere.
We recognize and reward the hard work and dedication of our team members by offering competitive salaries and comprehensive benefits packages. Pol-Travel Adventures is committed to providing financial security and well-being for our employees. Our compensation structure is designed to attract and retain top talent in the travel industry, ensuring you are rewarded for your contributions and commitment to excellence.
Explore our current vacancies and find the perfect opportunity to join the Pol-Travel Adventures family. We are continuously seeking talented individuals for various roles.
Location: Krakow, Poland
Department: Sales and Operations
Summary: Are you passionate about travel and helping people plan their dream vacations? We are looking for enthusiastic Travel Consultants to join our dynamic Sales and Operations team in Krakow. In this role, you will be responsible for assisting clients in planning and booking personalized travel itineraries, providing expert advice on destinations, transportation, accommodations, and activities. You will deliver exceptional customer service, ensuring each client's travel experience is seamless and unforgettable. Your responsibilities will include understanding client needs, creating customized travel packages, handling bookings and reservations, and providing pre-trip and post-trip support. The ideal candidate is customer-focused, detail-oriented, and has excellent communication skills with a genuine passion for travel.
Location: Various locations in Poland
Department: Tour Operations
Summary: Do you have a deep love for Polish culture and history and enjoy sharing it with others? Pol-Travel Adventures is seeking engaging and knowledgeable English Speaking Tour Guides to lead guided tours across various stunning locations in Poland. As a Tour Guide, you will be the face of our company, responsible for providing enriching and memorable experiences for our international guests. You will lead groups through historical sites, cultural landmarks, and natural wonders, sharing fascinating stories and insights. The role requires excellent presentation skills, a passion for Polish heritage, and the ability to connect with diverse groups of people. Fluency in English is essential, and knowledge of other languages is a plus. If you are energetic, outgoing, and love to bring history and culture to life, we encourage you to apply.
Location: Krakow (Remote Possible)
Department: Customer Support
Summary: Are you dedicated to providing outstanding customer support and ensuring customer satisfaction? Pol-Travel Adventures is looking for friendly and efficient Customer Service Representatives to join our Customer Support team, based in Krakow with a possibility for remote work. In this role, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and ensuring they have a smooth and enjoyable travel experience from the moment they book with us until they return home. Your responsibilities will include handling phone, email, and chat inquiries, managing bookings, processing changes and cancellations, and providing helpful information and assistance. We are looking for individuals with excellent problem-solving skills, a patient and empathetic approach, and a commitment to delivering exceptional service. Previous experience in customer service or the travel industry is beneficial but not mandatory.
Get to know some of the passionate individuals who make Pol-Travel Adventures a great place to work. Our team is dedicated to providing exceptional service and creating unforgettable experiences.
Anna is the dynamic Head of Operations at Pol-Travel Adventures, bringing over 15 years of experience in travel logistics and customer service to the team. With a meticulous eye for detail and a passion for efficiency, Anna expertly manages the day-to-day operations, ensuring every aspect of our travel services runs smoothly and seamlessly. Her leadership and dedication are instrumental in delivering exceptional travel experiences for our clients.
Jan is a seasoned Senior Travel Consultant at Pol-Travel Adventures, renowned for his extensive travel knowledge and passion for creating personalized itineraries. With over 20 years in the travel industry, Jan has a knack for crafting unique and unforgettable travel experiences tailored to each client's preferences. His expertise and dedication to customer satisfaction make him a valuable asset to our team and a favorite among our clients.
Maria is the dedicated Customer Service Manager at Pol-Travel Adventures, committed to ensuring every client receives top-notch support and a seamless travel experience from start to finish. With a warm and empathetic approach, Maria leads her team to provide exceptional customer care, resolving inquiries and ensuring client satisfaction. Her focus on building strong customer relationships is key to our commitment to outstanding service.
Hear from our team members about their experiences working at Pol-Travel Adventures. Discover why they love being part of our company.
We believe in fostering a culture of collaboration, innovation, and passion for travel. At Pol-Travel Adventures, you'll be part of a team that values teamwork, creativity, and a commitment to excellence.
At Pol-Travel Adventures, teamwork is not just a buzzword; it's the foundation of our success. We believe in working together, supporting each other, and valuing diverse perspectives to achieve common goals. Collaboration is key to our innovative approach, as we understand that collective intelligence leads to the best outcomes and a more enriching work environment for everyone.
We are all united by our deep love for travel and a shared desire to share the beauty of the world with others. This passion is the driving force behind everything we do at Pol-Travel Adventures. It inspires us to create exceptional travel experiences, to explore new destinations, and to continuously seek ways to enhance our services and exceed our clients' expectations. Our passion fuels our commitment to excellence in the travel industry.
In the ever-evolving travel industry, continuous learning is essential. Pol-Travel Adventures is committed to the professional development of our employees. We encourage and support ongoing learning through various opportunities, including training programs, workshops, and certifications. We believe in investing in our team's growth, empowering them to expand their skills and knowledge, and advance their careers within our company.
Our dedication to providing exceptional customer service is at the heart of our company culture. We are deeply committed to ensuring every client has a memorable and seamless travel experience. Customer satisfaction is our top priority, and we strive to exceed expectations at every touchpoint. We value feedback, continuously improve our services, and empower our team to go the extra mile to create truly unforgettable journeys for our clients.
Pol-Travel Adventures offers a comprehensive benefits package designed to support the well-being and professional growth of our employees.
We offer comprehensive health insurance plans that include medical, dental, and vision coverage to ensure our employees and their families have access to quality healthcare. Our plans are designed to provide peace of mind and support your overall well-being, covering a wide range of medical needs and preventative care services.
Pol-Travel Adventures provides a generous paid time off policy that includes vacation, sick leave, and holidays. We believe in the importance of work-life balance and encourage our employees to take time off to recharge, relax, and pursue personal interests. Our PTO policy is designed to be flexible and supportive of our employees' needs.
We are committed to investing in the future of our employees through opportunities for professional development, training, and certifications. Pol-Travel Adventures supports continuous learning and skill enhancement to help you grow your career in the travel industry. We offer various programs and resources to help you achieve your professional goals and stay ahead in your field.
Enjoy exclusive discounts on travel packages, tours, and accommodations for employees and their families. Working at Pol-Travel Adventures means you not only help others explore the world but also get to experience it yourself at reduced costs. Our travel discount program is one of the most exciting perks we offer, allowing you to indulge your wanderlust.
Plan for your future with our company-matched retirement savings plan. Pol-Travel Adventures is dedicated to helping our employees secure their financial future. Our retirement plan includes company matching contributions, helping you to build a robust retirement fund and ensure long-term financial stability. We provide resources and guidance to help you make informed decisions about your retirement savings.
Follow these simple steps to apply for a position at Pol-Travel Adventures and start your journey with us.
Begin by exploring our current job openings listed in the 'Job Openings' section. Take your time to review each position's description, responsibilities, and requirements. Select the role that best matches your skills, experience, and career interests within the travel industry at Pol-Travel Adventures.
Create or update your resume to highlight your relevant experience, skills, and qualifications. Be sure to emphasize experiences that align with the requirements of the job you are applying for at Pol-Travel Adventures. A well-prepared resume is your first impression, so make it count by showcasing your strengths and achievements effectively.
Once you've chosen a position and prepared your resume, click the 'Learn More' button associated with the job description. This will take you to the full job details page where you will find an 'Apply Now' button. Click 'Apply Now' to submit your application and upload your resume and any other required documents through our online application system.
After submitting your application, our HR team will carefully review it. If your qualifications and experience align with the position requirements, we will contact you to schedule an interview. The interview process may include one or more stages, allowing us to get to know you better and for you to learn more about Pol-Travel Adventures and the role. We look forward to potentially welcoming you to our team!
Have questions about career opportunities at Pol-Travel Adventures? Reach out to our HR department, and we'll be happy to assist you.
Phone: +48 12 634 56 78
Email: [email protected]
Address: 12 Sadowa Street, Krakow, 30-315 Poland